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How to Leverage WhatsApp Business Features

E-commerce and dropshipping businesses must make their online interactions quick, simple, and effective because they seldom contact customers in person. Businesses may do that thanks to services like WhatsApp. For e-commerce enterprises, the Whatsapp Business API has created a new channel for client engagement.

Following-Purchase Experience

A significant benefit of the tools is that after clients make a purchase and enable (or choose this as the preferred method of receiving notifications) your dropshipping business to send them alerts, you have a very strong tool for providing a wonderful post-purchase experience to your customers.

Personalized Suggestions

Sending customized product suggestions is an excellent method to boost lifetime value while engaging your consumers favorably. You may submit product suggestions using WhatsApp Business.

Delivery Monitoring

The use of GPS for the purpose of real-time location sharing on WhatsApp has always been an effective piece of equipment to have at one's disposal. You are now authorized to take advantage of live location sharing in order to provide assistance to your clients in determining the location of their delivery. Then, it has a good auto-update order status feature like many dropshipping tools

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